Operations

Stable IT operations are the basis for a satisfied user community

Our modular portfolio of services guarantees maximum flexibility for your company

Customized solutions that meet your needs

The importance of data and application availability on a constant basis, irrespective of location is steadily increasing. Fast and professional action in case of problems is a prerequisite for an operationally stable IT. System management, patch and change management, server and network monitoring, problem management, remote and / or on-site support, ticketing system, reporting, etc. are important aspects for an operationally stable IT. Ensure contractually agreed services with our individually adapted SLAs (Service Level Agreement).



Primetrack Leistungen Betrieb
PREVENTIVE

Using preventive measures to detect critical conditions at an early stage.

FAST

Direct access to a contact person who is familiar with your IT landscape and can provide fast assistance.

MODULAR

We offer matching and customizable modules for your specific needs.